Must the Browns Chicken franchisee and their designated personnel complete the training program to Brown's satisfaction?
Browns_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
to do so (Paragraphs A and B of Section 4 of the Franchise Agreement).
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- Prior to the opening of the Store, Brown will furnish, and you (if you are a corporation or partnership, a shareholder or partner you designate), 1 co-manager, and 1 part-time manager must attend and complete to Brown's satisfaction, a mandatory training program in the operation of a BROWN's Store, which training program will last approximately 8 weeks as follows:
| Subject | Hours of Classroom Training | Hours of On-the-Job Training | Location of Training | |
|---|---|---|---|---|
| Breading | 6 Hours | 40 Hours | All training will be held at a Brown’s restaurant at a location to be determined by Brown’s | |
| Customer | 6 Hours | 40 Hours | Same as above | |
| Service | ||||
| Food Preparation | 6 Hours | 40 Hours | Same as above | |
| and Cooking | ||||
| Cooking and | 6 Hours | 40 Hours | Same as above | |
| Cooker | ||||
| Operation | ||||
| Accounting | 6 Hours | 40 Hours | Same as above | |
| Personnel | 6 Hours | 40 Hours | Same as above | |
| Catering | 6 Hours | 40 Hours | Same as above | |
| Troubleshooting | 6 Hours | 40 Hours | Same as above | |
| and Situational | ||||
| Training | You may enroll additional employees in the training program and will be charged an amount determined by Brown for training such additional employees. You are responsible for any salary and travel, living and other expenses incurred in connection with attendance at Brown's training programs by you and your employees. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–30)
What This Means (2025 FDD)
According to Browns Chicken's 2025 Franchise Disclosure Document, the franchisee (or a designated shareholder or partner if the franchisee is a corporation or partnership), one co-manager, and one part-time manager must attend and complete the mandatory training program to Brown's satisfaction. This training is required before the Browns Chicken store opens.
The Browns Chicken training program lasts approximately eight weeks. The training program includes classroom and "on-the-job" training, along with additional instruction that Browns Chicken deems appropriate. The training materials include charts, training videos, and situational manuals. Tim Kennefick, who has over 20 years of experience operating Browns Chicken restaurants, conducts the training.
The franchisee is responsible for the costs associated with attending the training program, including salary, travel, and living expenses for themselves and their employees. Browns Chicken may allow additional employees to enroll in the training program, but the franchisee will be charged an amount determined by Browns Chicken for each additional employee. Browns Chicken may also assist a new franchisee in training their store employees before opening, although they are not obligated to do so.