Within what timeframe must a replacement manager for a Brightstar Care franchise meet the applicable training requirements?

According to Brightstar Care's 2025 Franchise Disclosure Document, if a franchisee hires a replacement manager, that manager must fulfill all necessary training criteria within 90 days of starting their employment. This includes completing any mandatory advanced training programs that Brightstar Care may implement.

This requirement ensures that all key personnel are adequately trained to uphold Brightstar Care's standards. The training covers various aspects of the business, including sales, clinical operations, and general management. The initial training for new owners and their key staff consists of a program designed to build knowledge and skills around BrightStar Care's operational, sales, and clinical business processes.

For a prospective franchisee, this means that hiring and training a replacement manager involves a time-sensitive commitment to ensure the new manager is fully prepared to handle their responsibilities. Failing to meet the 90-day training requirement could potentially impact the franchise's operations and compliance with Brightstar Care's standards.