Under what conditions will Brightstar Care indemnify a franchisee from losses related to the use of the Marks?

According to Brightstar Care's 2025 Franchise Disclosure Document, Brightstar Care will protect a franchisee's right to use the Marks and will indemnify them from any loss, costs, or expenses arising out of any claim, suit, or demand regarding the use of the name. This protection is specifically required by Minn. Stat. Sec. 80C.12, Subd.1(g) for franchises governed by Minnesota law.

This means that if a Brightstar Care franchisee in Minnesota faces legal action or incurs costs due to their authorized use of the Brightstar Care brand name or trademarks, Brightstar Care is obligated to cover those losses, costs, and expenses. This obligation is rooted in Minnesota state law, providing an additional layer of security for franchisees operating in that state.

It is important to note that this specific indemnification is tied to Minnesota law. Franchisees in other states may not have the same explicit protection unless similar provisions exist in their state's franchise laws or are negotiated into their franchise agreement. Prospective franchisees should carefully review their state's franchise laws and the franchise agreement to understand the full scope of trademark protection and indemnification offered by Brightstar Care.