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Under what circumstances is a Brightstar Care franchisee required to apply for Joint Commission Accreditation?

Brightstar_Care Franchise · 2025 FDD

Answer from 2025 FDD Document

cessible to us 24 hours per day, every day of the year, including Sundays and holidays, for electronic access, and during normal business hours for personal access, and you may not inhibit our access to the reporting system or associated equipment.

6.6.7 Upon reaching $15,000/week in Net Billings (although we make no representation how long this will take or whether it will occur) or once your Agency has been open for one year (whichever occurs first), you must apply for Joint Commission Accreditation and within 6 months following application for Accreditation obtain Accreditation as well as licensure that enables you to perform the full BrightStar Care business model. If attaining skilled licensure in your state is delayed due to unpreventable administrative licensing issues at the state licensing authority, then an additional period of time not to exceed 6 months post-skilled license issuance will be allowed to obtain Joint Commission Accreditation. You must maintain your lic

Source: Item 22 — CONTRACTS (FDD pages 117–118)

What This Means (2025 FDD)

According to Brightstar Care's 2025 Franchise Disclosure Document, a franchisee must apply for Joint Commission Accreditation under specific circumstances related to their agency's performance and operational timeline. Specifically, a Brightstar Care franchisee is required to apply for Joint Commission Accreditation when their agency reaches $15,000 per week in Net Billings or after the agency has been open for one year, whichever comes first.

Following the application for accreditation, the franchisee has six months to obtain the accreditation, as well as the necessary licensure to fully operate the BrightStar Care business model. This includes adhering to all rules, standards, and regulations associated with the licenses and accreditation throughout the initial term of the franchise agreement. Franchisees are also responsible for paying all licensure and accreditation dues and fees on time.

However, there is an exception: if obtaining skilled licensure in the franchisee's state is delayed due to administrative issues at the state licensing authority, Brightstar Care allows an additional period of time, not exceeding six months after the skilled license is issued, to obtain Joint Commission Accreditation. This flexibility acknowledges potential delays outside the franchisee's control while still emphasizing the importance of achieving and maintaining accreditation for the Brightstar Care franchise.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.