What are the two versions of the Marketing Boot Camp that Brightstar Care offers?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
ning: New Owner - Week 2
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: ABS Modules | 12 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Pre-work: ABS Exercises | 1.25* | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Welcome/Discuss Expectations | 0.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| BrightStar Care Model | 3.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| ABS Reporting | 0.75 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Home Care Clinical | 1.75 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Intro to BrightStar Care Sales: Part II | 2.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Selling BrightStar Care & Managing | 1.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Sales Process: Living Room Visits / | |||
| HELP Method | |||
| Operations - ABS Session 1 | 1.75* | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Relias Demo | 0.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| National Accounts200 | 1.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Central Intake | 1 | 0 | Bannockburn, IL or any other location we may designate; |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, there are two versions of the Marketing Boot Camp: an abbreviated version and a comprehensive version. The abbreviated version consists of 1 hour of classroom training, while the comprehensive version includes 4 hours of classroom training. Both versions do not have any on-the-job training hours.
The specific version a participant takes is determined by their office. Both versions of the Marketing Boot Camp are held in Bannockburn, IL, or any other location Brightstar Care may designate, or via e-learning.
Prospective franchisees should inquire with Brightstar Care about the criteria used to determine which version of the Marketing Boot Camp a participant should attend. Understanding the content and focus of each version will help franchisees ensure their staff receives the most appropriate and beneficial training.