What is the total duration of classroom training for 'Operations - ABS Session 1' at Brightstar Care?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
ning: New Owner - Week 2
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: ABS Modules | 12 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Pre-work: ABS Exercises | 1.25* | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Welcome/Discuss Expectations | 0.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| BrightStar Care Model | 3.5 | 0 | Bannockburn, IL or any other location we may designate; |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the classroom training duration for 'Operations - ABS Session 1' varies depending on the training session. In one instance, the training lasts for 1.75 hours, while in another instance, it lasts for 3.25 hours. Both sessions take place in Bannockburn, IL, or any other location Brightstar Care may designate, or via e-learning.
This discrepancy could be due to different versions of the training or different tracks within the Brightstar Care training program. It is important to note that the asterisk (*) next to the times may indicate that the times are approximate or subject to change.
Prospective franchisees should clarify with Brightstar Care which 'Operations - ABS Session 1' training is applicable to them and confirm the exact duration of the classroom training to accurately plan their training schedule. Understanding the content covered in each session would also be beneficial.