For Brightstar Care, can I have a third party host the software?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- d. Third Party Hosting. You may have a third party host the software on your behalf solely for access by you and your affiliates. You may not permit your third party hosting vendor to allow access to the software by unaffiliated third parties except as otherwise allowed through an external connector license. Your third party hosting vendor must agree to be bound by these terms.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, you are permitted to have a third party host the software on your behalf, but only for access by you and your affiliates. This means that the hosting vendor can't allow unaffiliated third parties to access the software, unless it's allowed through an external connector license.
The third-party hosting vendor must agree to be bound by the terms of the software license. This ensures that the vendor understands and complies with the restrictions on software use and access.
This arrangement allows Brightstar Care franchisees to potentially reduce their IT infrastructure costs and complexity by outsourcing the hosting of the software. However, it's crucial to ensure that the hosting agreement with the third party includes provisions that protect the software and data and comply with the Brightstar Care's licensing terms.