What does Table A in the Brightstar Care FDD represent?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
ies open 24 months or longer; (iii) their first 12 months of operation
commencing on their Start Date; (iv) their second year (months 13 through 24) of operation commencing on their Start Date; (v) their third year (months 25 through 36) of operation commencing on their Start Date; (vi) their fourth year (months 37 through 48) of operation commencing on their Start Date; (vii) their fifth year (months 49 through 60) of operation commencing on their Start Date; (viii) their sixth year (months 61 through 72) of operation commencing on their Start Date; (ix) their seventh year (months 73 through 84) of operation commencing on their Start Date; (x) their eighth year (months 85 through 96) of operation commencing on their Start Date; (xi) their ninth year (months 97 through 108) of operation commencing on their Start Date; and (xii) their tenth year (months 109 through 120) of operation commencing on their Start Date.
In 2022, Brightstar and its affiliates started the process of acquiring territories that had been previously franchised. In 2024, Brightstar and its affiliates acquired a total of 4 territories, in addition to the 9 territories acquired in 2023 and the 17 territories acquired in 2022. All 4 agencies acquired during 2024 started the year as franchised agencies (2 were acquired in February 2024, and 2 were acquired in April). Table A provides 2024 performance (in Notes 1-4 and corresponding portions of Table) with and without these acquired agencies to provide a view of full system performance. Schedules B, C, D, and E include what are now these 4 BrightStar affiliate-owned agencies that were owned by franchisees during a portion of 2024; the performance of these agencies did not materially change between the date of acquisition and the end of the year.
For purposes of this financial performance representation, "Quartile" refers to the relative performance of the BrightStar Agencies. Specifically, "Quartile 1" refers to the top 25% of performing Agencies, "Quartile 2" refers to the next highest 25% of performing Agencies, "Quartile 3" refers to the next highest 25% of performing Agencies, and "Quartile 4" refers to the bottom 25% of performing Agencies.
TABLE A (First Agencies Only)
| First Agencies | Average Revenue | Median Revenue | High Amount | Low Amount | Number of Agencies | Number & Percentage of Agencies that Attained or Exceeded the Average Revenue Amount | Number & Percentage of Agencies that Attained or Exceeded the Median Revenue Amount |
|---|---|---|---|---|---|---|---|
| 2024 Revenue for | 2,432,014 | 1,984,427 | 13,364,802 | 192,068 | 190 | 71 (37%) | 95 (50%) |
| Brightstar Agencies | |||||||
| (Franchised & Affiliate- | |||||||
| owned) open 12 months | |||||||
| or longer 1 | |||||||
| Quartile 1 | 4,667,562 | 3,862,988 | 13,364,802 | 2,862,996 | 48 | 16 (33%) | 24 (50%) |
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 92–107)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, Table A presents the 2024 performance data for agencies that were the first agency opened by a franchisee. It includes data from agencies that may have transitioned to second agencies or become company-owned units, including resale agencies. The data is for the full year as of December 31, 2024, for agencies open for at least 12 months.
Specifically, out of 408 total franchised and affiliate-owned Brightstar Care agencies, 187 were opened by franchisees as their first agency (or used to be first agencies and then transitioned to an existing franchisee or to Brightstar Care's affiliate as a second agency) and were open for 12 months or longer as of December 31, 2024. The table excludes three agencies doing primarily skilled business that are not reflective of typical agencies. If a franchisee operates more than one Brightstar Care agency, the information in Table A only includes data for the franchisee's first Brightstar Care agency, unless the franchisee acquired a former first agency of another franchisee or the first agency of a franchisee was acquired by a company-owned affiliate.
Brightstar Care and its affiliates began acquiring previously franchised territories in 2022. In 2024, they acquired four territories, adding to the nine acquired in 2023 and the seventeen in 2022. All four agencies acquired in 2024 started the year as franchised agencies. Table A provides 2024 performance data both with and without these acquired agencies to show full system performance. Schedules B, C, D, and E include these four Brightstar Care affiliate-owned agencies that were owned by franchisees during a portion of 2024; their performance did not materially change between acquisition and the end of the year.
For the purposes of this financial performance representation, the term "Quartile" refers to the relative performance of Brightstar Care Agencies. "Quartile 1" represents the top 25% of performing Agencies, "Quartile 2" the next highest 25%, "Quartile 3" the next highest 25%, and "Quartile 4" the bottom 25%.