How is the State Electronic Visit Verification (EVV) fee for Brightstar Care paid, and to whom?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of expenditure | Amount | Method of payment | When due | To whom payment is to be made |
|---|---|---|---|---|
| State Electronic Visit Verification (“EVV”) See Note 11 | $0 – $2,000 | Drafted monthly from your bank account via EFT. | Per terms of invoice | BrightStar Technology or other Approved vendor |
NOTE 11. State Electronic Visit Verification ("EVV") is required by some states when a franchisee participates in certain Medicaid programs.
If EVV is required by the state, this fee covers the cost of integrating ABS with the state or third party selected by the state.
The integration enables the data required to authorize and approve payment to flow automatically between ABS and the state.
Without this automation, the state may require the franchisee to enter the data manually on its portal or website.
The one-time fee per aggregator covers the initial set-up and testing of the integration.
The on-going "per record" charge covers the ongoing maintenance costs of supporting the integration.
It is your responsibility to understand your state's EVV requirements and notify us with sufficient lead time to integrate into ABS.
You have the option of using another state EVV provider whom we approve; however, you still must pay us the $1,000 integration fee per aggregator. All other fees required by the third-party provider would be paid by you directly to the third-party provider.
Source: Item 7 — ESTIMATED INITIAL INVESTMENT (FDD pages 34–41)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, some states require State Electronic Visit Verification (EVV) when a franchisee participates in certain Medicaid programs. If EVV is required, the franchisee will be responsible for the cost of integrating Brightstar Care's ABS (presumably their proprietary software) with the state or a third party selected by the state. This integration allows data to flow automatically between ABS and the state, which is needed to authorize and approve payments. Without this integration, the franchisee may have to manually enter data on the state's portal or website.
The initial investment table outlines the State Electronic Visit Verification (EVV) fee, which ranges from $0 to $2,000. This fee is drafted monthly from the franchisee's bank account via EFT (electronic funds transfer). The payments are due per the terms of the invoice and are paid to BrightStar Technology or another approved vendor.
It is the franchisee's responsibility to understand their state's EVV requirements and notify Brightstar Care with sufficient lead time to integrate into ABS. Franchisees also have the option of using another state EVV provider approved by Brightstar Care. However, even if using another provider, the franchisee must still pay Brightstar Care a $1,000 integration fee per aggregator. All other fees required by the third-party provider would be paid directly to that third-party provider.