Does Brightstar Care specify what constitutes 'good moral character' for a transferee?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
12.4.1 (a) The transferee and its owners must demonstrate to our sole satisfaction that they meet all of our requirements for becoming a franchisee, including, without limitation, our financial, entrepreneurial, and managerial and business standards then in effect for similarlysituated franchisees, possess a good moral character, business reputation, and satisfactory credit rating, will comply with our instruction and training requirements, and have the aptitude and ability to operate the Agency (as may be evidenced by prior related business experience or otherwise, including, without limitation, that the transferee and its affiliates are in substantial operational compliance, at the time of the application, under all other franchise agreements for BrightStar Care Agencies to which they then are parties with us), (b) the transferee is aware of the incremental costs that must be invested to bring any and all agencies into compliance with our then-existing requirements for office locations, personnel, advertising and recruiting spend, and other items and has satisfactorily considered those costs in its investment plan and purchase price and (c) the transferee and/or its owners are not a private equity firm or a Search Fund.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the franchisor does not provide a specific definition of what constitutes 'good moral character' for a potential transferee. However, Brightstar Care states that the transferee must demonstrate to their sole satisfaction that they meet all requirements for becoming a franchisee.
These requirements include possessing a good moral character, business reputation, and satisfactory credit rating. The transferee must also meet Brightstar Care's financial, entrepreneurial, and managerial and business standards then in effect for similarly-situated franchisees. Additionally, the transferee needs to comply with Brightstar Care's instruction and training requirements and have the aptitude and ability to operate the Agency.
While the FDD lists 'good moral character' as a requirement, it does not elaborate on the specific criteria or factors Brightstar Care considers when evaluating this aspect of a potential transferee. A prospective franchisee should seek clarification from Brightstar Care regarding the specific standards and documentation required to demonstrate 'good moral character' during the transfer approval process.