How is the Brightstar Care software licensed, according to the FDD?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
Reference is hereby made to that certain Dynamics GP Franchisee Addendum between Microsoft Corporation and BrightStar Franchising, LLC (the "Addendum") and the Microsoft Dynamics GP Software License Terms referred to in the Addendum (the "License Terms"), copies of each of which are attached to this Addendum as Attachment A.
The undersigned hereby agrees (1) that his/her/their right to use and access the software referred to in the Addendum and the License Terms is conditioned on his/her/their execution and delivery of this Agreement to be Bound and (2) to be bound by all terms and conditions of each of the Addendum and the License Terms that are applicable to "additional affiliates" or any "additional affiliate". This Agreement to be Bound will inure to the benefit of Microsoft Corporation and BrightStar Franchising, LLC and their respective successors and assigns.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, franchisees' rights to use and access the Microsoft Dynamics GP software are contingent upon their agreement to be bound by the terms outlined in the Dynamics GP Franchisee Addendum between Microsoft Corporation and BrightStar Franchising, LLC, as well as the Microsoft Dynamics GP Software License Terms. These documents are attached as Attachment A to Exhibit G of the FDD.
Specifically, franchisees must execute and deliver an "Agreement to be Bound," which confirms their acceptance of all terms and conditions applicable to "additional affiliates" as defined in the Addendum and License Terms. This agreement ensures that franchisees adhere to the licensing requirements set forth by Microsoft and BrightStar Franchising, LLC.
This agreement benefits both Microsoft Corporation and BrightStar Franchising, LLC, along with their successors and assigns, by ensuring compliance and proper usage of the software. The franchisee's access to the software is directly tied to their adherence to these terms, making it a critical step in the onboarding process. Prospective franchisees should carefully review these documents to understand their obligations and the conditions governing their use of the Microsoft Dynamics GP software.