How is the Brightstar Care software licensed?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
Reference is hereby made to that certain Dynamics GP Franchisee Addendum between Microsoft Corporation and BrightStar Franchising, LLC (the "Addendum") and the Microsoft Dynamics GP Software License Terms referred to in the Addendum (the "License Terms"), copies of each of which are attached to this Addendum as Attachment A.
The undersigned hereby agrees (1) that his/her/their right to use and access the software referred to in the Addendum and the License Terms is conditioned on his/her/their execution and delivery of this Agreement to be Bound and (2) to be bound by all terms and conditions of each of the Addendum and the License Terms that are applicable to "additional affiliates" or any "additional affiliate". This Agreement to be Bound will inure to the benefit of Microsoft Corporation and BrightStar Franchising, LLC and their respective successors and assigns.
IN WITNESS WHEREOF, the undersigned has/have duly signed this Agreement to be Bound as of the date identified below.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, franchisees are required to agree to the Microsoft Dynamics GP Software Agreement to be Bound. This agreement stipulates that the franchisee's right to use and access the software is conditional upon their execution and delivery of the Agreement to be Bound. By signing, the franchisee agrees to be bound by all terms and conditions of both the Dynamics GP Franchisee Addendum between Microsoft Corporation and BrightStar Franchising, LLC, and the Microsoft Dynamics GP Software License Terms referred to in that Addendum.
This agreement benefits Microsoft Corporation and BrightStar Franchising, LLC, as well as their successors and assigns. The franchisee must adhere to the terms outlined in the Addendum and the License Terms applicable to "additional affiliates." This ensures that the franchisee understands and accepts the legal obligations associated with using the Microsoft Dynamics GP software within the Brightstar Care franchise system.
For a prospective Brightstar Care franchisee, this means that using the required software involves a direct legal agreement with Microsoft, not just with Brightstar Care. It is important to carefully review the attached Dynamics GP Franchisee Addendum and the Microsoft Dynamics GP Software License Terms to fully understand the usage rights, restrictions, and obligations related to the software. This is a standard practice in franchising where specific software is mandated for business operations, ensuring compliance and standardization across the franchise network.