Does the Brightstar Care software include separately licensed additional components?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- a. Software. The software may include
- server software:
- · client software that can be installed on devices and used with the server software;
- · additional components that may be separately licensed; and
- any fixes, patches or updates for the software.
- b. License Model. The software is licensed based on
- · the number of copies of system databases that you install;
- · the number of your users that access the system database; and
- additional components you license.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the software provided may include additional components that require separate licenses. Specifically, the Microsoft software that Brightstar Care franchisees use may have components needing individual licensing. The licensing model for the software is based on the number of system database copies installed, the number of users accessing the database, and any additional components licensed.
This means that while franchisees receive the core software, certain functionalities or add-ons might necessitate purchasing extra licenses. These additional costs should be factored into the overall investment and operational expenses. It is important for prospective franchisees to understand which components fall under this category and what the associated fees are.
Brightstar Care franchisees are required to agree to be bound by the Microsoft Dynamics GP Software License Terms. This agreement ensures that franchisees adhere to the licensing requirements set forth by Microsoft, including those related to additional components. Franchisees should carefully review the Microsoft Dynamics GP Software License Terms to fully understand their obligations and potential costs related to software licensing.