What section of the Brightstar Care franchise agreement covers the franchisee's obligations regarding dispute resolution?

According to Brightstar Care's 2025 Franchise Disclosure Document, Item 9 outlines the franchisee's obligations. Specifically, section 15 of the franchise agreement details the franchisee's obligations regarding dispute resolution. This information is also referenced in Item 17 of the disclosure document.

This means that if a Brightstar Care franchisee has a disagreement with the franchisor, they must refer to section 15 of their franchise agreement to understand the procedures for resolving the dispute. This section likely covers aspects such as mediation, arbitration, or litigation, and outlines the steps a franchisee must take to initiate a formal dispute resolution process.

Understanding the dispute resolution process is crucial for any prospective franchisee. It sets the ground rules for how conflicts will be handled, potentially saving time and money in the long run. Franchisees should carefully review section 15 of the franchise agreement to fully understand their rights and responsibilities in case a dispute arises with Brightstar Care.