What right does Brightstar Care reserve if a franchisee operates more than one agency?

According to Brightstar Care's 2025 Franchise Disclosure Document, if a franchisee operates more than one agency, Brightstar Care reserves the right to require a full-time registered nurse as well as additional nursing resources. This is to ensure that the nurse oversight requirements are met based on the client count and their acuity levels.

For a prospective franchisee, this means that as they expand and operate multiple Brightstar Care agencies, they need to be prepared to potentially hire additional nursing staff. The number of nurses required will depend on the number of clients served across all their agencies and the level of care those clients need. This requirement is in place to maintain quality of care and comply with any applicable regulations.

This condition is important for franchisees to consider in their business planning and financial projections. The cost of hiring and maintaining a full-time registered nurse and additional nursing resources can significantly impact the profitability of each agency. Franchisees should discuss with Brightstar Care the specific criteria used to determine the necessary nursing resources to accurately forecast staffing costs as they scale their business.