For Brightstar Care, what restrictions apply to the use of Crystal Reports Runtime Server?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- f. Restrictions related to the use of Crystal Reports. If Crystal Reports Runtime Server is included in the software, you may not distribute the Crystal Reports Runtime Server component of the software (the "Runtime Component") with any general-purpose report writing, data analysis or report delivery product or any other product that performs the same or similar functions as the Runtime Component. You may not use the Runtime Component to create for distribution a product that is generally competitive with Business Objects product offerings. You may not use the Runtime Component to create for distribution a product that converts the report file (.RPT) format to an alternative report file format used by any general-purpose report writing, data analysis or report delivery product that is not the property of Business Objects.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, there are specific limitations on how franchisees can use the Crystal Reports Runtime Server if it's included in the software provided. Franchisees are prohibited from distributing the Runtime Component with any general-purpose report writing, data analysis, or report delivery product, especially if it performs similar functions.
Brightstar Care franchisees cannot use the Runtime Component to create a product that directly competes with Business Objects' product offerings. This restriction ensures that franchisees do not develop and distribute tools that could undermine the franchisor's or Business Objects' market position.
Additionally, franchisees are barred from using the Runtime Component to develop a product that converts the report file (.RPT) format into an alternative format used by other general-purpose report writing, data analysis, or report delivery products not owned by Business Objects. This prevents the creation of tools that could facilitate the use of competing reporting platforms.