What are the required actions regarding monetary obligations that a Brightstar Care franchisee must fulfill to be eligible for renewal?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
As a condition of any renewal, you must:
- (5) pay us a renewal fee in an amount equal to five thousand dollars ($5,000); and
- (6) at your sole expense and if necessary in our sole opinion, bring the Agency up to our then-current standards for an Agency, including installation or upgrade of computer hardware and software and the ABS.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, a franchisee must meet certain monetary obligations to be eligible for franchise renewal. Specifically, the franchisee is required to pay Brightstar Care a renewal fee of $5,000. This fee must be paid to Brightstar Care as a prerequisite for renewing the franchise agreement.
In addition to the renewal fee, the franchisee is expected to cover all expenses necessary to bring the Brightstar Care agency up to the franchisor's then-current standards. These expenses can include upgrades to computer hardware and software, as well as the Brightstar Care ABS (presumably an operational or business system). The FDD stipulates that these upgrades and installations are required only if Brightstar Care deems them necessary in its sole opinion.
It is important to note that the new franchise agreement may include different fee structures or increased fees. Therefore, the franchisee should carefully review the then-current form of the franchise agreement for renewal franchises to fully understand all monetary obligations.