Does Brightstar Care require franchisees to sign a release as a condition of franchise renewal?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 17: RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION]
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- The provisions of this Addendum form an integral part of and are incorporated into the Franchise Agreement. This addendum is being signed because: (a) the offer or sale of the franchise to Franchisee was made in the State of Minnesota; (b) Franchisee is a resident of the State of Minnesota; and/or (c) the BrightStar Care Agency will be located or operated in the State of Minnesota.
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- The following sentence is added to the end of Sections 1.5 and 13:
With respect to franchises governed by Minnesota law, Franchisor will comply with Minnesota Statute § 80C.14, subdivision 3, 4, and 5 which requires, except in certain cases, that Franchisee be given 90 days' notice of termination (with 60 days to cure) and 180 days' notice for non-renewal of the Franchise Agreement.
- The following sentence is added to the end of Sections 2.2, 12.4.9, and 12.7:
Notwithstanding the foregoing, Franchisee will not be required to assent to a release, assignment, novation, or waiver that would relieve any person from liability imposed by Minnesota Statute §§ 80C.01 – 80C.22.
- The following sentences are added to the end of Sections 15.3 and 15.8:
Minnesota Statute § 80C.21 and Minnesota Rule 2860.4400J prohibit Franchisor from requiring arbitration or litigation to be conducted outside Minnesota. In addition, nothing in the Disclosure Document or the Franchise Agreement can abrogate or reduce any of Licensee's rights as provided for in Minnesota Statutes, Chapter 80C, or Franchisee's rights to any procedure, forum, or remedies provided for by the laws of the jurisdiction.
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- Any capitalized terms that are not defined in this Addendum shall have the meaning given them in the Franchise Agreement.
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- Except as expressly modified by this Addendum, the Franchise Agreement remains unmodified and in full force and effect.
BrightStar Franchising, LLC
ADDITIONAL DISCLOSURE DOCUMENT DISCLOSURES REQUIRED BY THE STATE OF NEW YORK
- The following information is added to the cover page of the Franchise Disclosure Document: [Item 17: RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION]
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- The provisions of this Addendum form an integral part of, and are incorporated into, the Franchise Agreement. This Addendum is being signed because: (a) Franchisee is a resident of the State of Maryland; or (b) the BrightStar Care Agency will be located or operated in Maryland.
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- RELEASES. The following language is added to the end of Section 2.2, 12.4.9, and 12.7 of the Franchise Agreement:
; provided, however, that such general release shall not apply to any liability under the Maryland Franchise Registration and Disclosure Law.
- CONSENT TO JURISDICTION. The following sentence is added to the end of Section 15.7 of the Franchise Agreement:
Franchisee may, subject to its arbitration obligations, bring an action in Maryland for claims arising under the Maryland Franchise Registration and Disclosure Law.
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- LIMITATIONS OF CLAIMS. The following sentence is added to the end of Section 15.8 of the Franchise Agreement:
- , except that any and all claims arising under the Maryland Franchise Registration and Disclosure Law must be brought within three (3) years after the grant of the Franchise.
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- GOVERNING LAW. The following sentence is added to the end of Section 22 of the Franchise Agreement:
However, to the extent required by applicable law, Maryland law will apply to claims arising under the Maryland Franchise Registration and Disclosure Law.
- ENTIRE AGREEMENT. The following language is deleted from Section 24 of the Franchise Agreement:
You acknowledge that you are entering into this Agreement as a result of your own independent investigation of our franchised business and not as a result of any representations about us made by our owners, officers, directors, employees, agents, representatives, independent contractors, or franchisees that are contrary to the terms set forth in this Agreement or any disclosure document, prospectus, or other similar document given to you.
- ACKNOWLEDGMENTS. The following language is added to the end of Section 27 of the Franchise Agreement:
Such representations are not intended to nor shall they act as a release, estoppel or waiver of any liability incurred under the Maryland Franchise Registration and Disclosure Law. [Item 17: RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION]
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- The provisions of this Addendum form an integral part of and are incorporated into the Franchise Agreement. This Addendum is being signed because: (a) the offer or sale of the franchise to Franchisee was made in the State of New York; (b) Franchisee is a resident of the State of New York; and/or (c) the BrightStar Care Agency will be located or operated in the State of New York.
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- Any provision in the Franchise Agreement that is inconsistent with the New York General Business Law, Article 33, Section 680 - 695 may not be enforceable.
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- The following sentence is added to the end of Sections 2.2, 12.4.9, and 12.7:
Any provision in the Franchise Agreement requiring Franchisee to sign a general release of claims against Franchisor does not release any claim Franchisee may have under New York General Business Law, Article 33, Sections 680-695. [Item 17: RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION]
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- The provisions of this Addendum form an integral part of and are incorporated into the Franchise Agreement. This addendum is being signed because: (a) Franchisee is a resident of the State of North Dakota and the BrightStar Care Agency that Franchisee will operate under the Franchise Agreement will be located or operated in North Dakota, or (b) any of the franchise offer or sales activity occurred in North Dakota.
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- The following sentence is added to the end of Sections 2.2, 12.4.9, and 12.7:
Any release executed will not apply to the extent otherwise prohibited by applicable law with respect to claims arising under the North Dakota Franchise Investment Law.
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION (FDD pages 81–92)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, whether a franchisee is required to sign a general release as a condition of renewal depends on the state in which the franchise operates. For instance, in Minnesota, Brightstar Care franchisees are not required to sign a release, assignment, novation, or waiver that would relieve any person from liability imposed by Minnesota Statute §§ 80C.01 – 80C.22.
In New York, any provision in the Franchise Agreement requiring a franchisee to sign a general release of claims against Brightstar Care does not release any claim the franchisee may have under New York General Business Law, Article 33, Sections 680-695. This ensures that franchisees in New York retain their rights under New York franchise law, even if a general release is signed.
For Brightstar Care franchises in Maryland, the Franchise Agreement includes language stating that any general release shall not apply to any liability under the Maryland Franchise Registration and Disclosure Law. This means that while a general release might be part of the renewal process, it does not waive the franchisee's rights under Maryland franchise law.
In North Dakota, any release executed will not apply to the extent otherwise prohibited by applicable law with respect to claims arising under the North Dakota Franchise Investment Law. Therefore, a Brightstar Care franchisee should consult the specific franchise laws of their state to understand their rights and obligations regarding releases during franchise renewal.