Does Brightstar Care require approval of the franchise site?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
NOTE 2. Leased Premises. You will need approximately 450 to 750 sq. ft. of office space. Rates may vary depending on different regions of the country. This estimate includes rent for the first three months and a deposit of last month's rent. If a landlord is paying for some of the improvements to the leased space, it may amortize that expense in the form of additional rent. Payments will be made directly to the landlord according to the lease's terms. The site is subject to our approval. You should consult with your own attorney regarding the lease and related matters. (If your territory is or at any time becomes a "jumbo territory," meaning it contains or has grown to a population of 800,000 or more, we may require you to maintain additional offices if certain metrics are not met as set forth in the Operations Manual.)
Source: Item 7 — ESTIMATED INITIAL INVESTMENT (FDD pages 34–41)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the franchisor requires approval of the franchise site. The FDD indicates that franchisees will need approximately 450 to 750 square feet of office space for their Brightstar Care business. The document notes that rates for office space may vary depending on the region.
The lease agreement will be between the franchisee and the landlord, with payments made directly to the landlord according to the lease terms. Brightstar Care specifies that the site is subject to their approval. The FDD advises franchisees to consult with their own attorney regarding the lease and related matters to ensure they fully understand their obligations and rights.
Brightstar Care also states that if a territory is or becomes a "jumbo territory" with a population of 800,000 or more, the franchisor may require the franchisee to maintain additional offices if certain performance metrics are not met, as detailed in the Brightstar Care Operations Manual. This condition highlights the importance of territory size and performance in relation to site requirements.