How quickly must a Brightstar Care franchisee replace signs after receiving notice from the franchisor?

According to the 2025 Brightstar Care Franchise Disclosure Document, Brightstar Care may remove a franchisee's ability to use the logo and/or Licensed Marks on any applicant or employee facing communications, forms or advertisements by providing 30 days' advance written notice.

This means that Brightstar Care franchisees must replace any signage or materials displaying the logo or licensed marks within 30 days of receiving written notice from Brightstar Care. This requirement ensures that the franchisee complies with Brightstar Care's branding standards and protects the integrity of the brand's image.

It is important to note that this requirement applies specifically to applicant or employee-facing communications, forms, or advertisements. The FDD does not specify a timeframe for replacing signage in other contexts, such as exterior building signs or marketing materials directed at customers. A prospective franchisee should clarify the replacement timeframe for other types of signage with Brightstar Care during their due diligence process.