factual

Does Brightstar Care offer the 'Central Intake' training via e-learning?

Brightstar_Care Franchise · 2025 FDD

Answer from 2025 FDD Document

Column 1 Column 2 Column 3 Column 4
Subject Hours of Classroom Training Hours of On- The-Job Training Location
Pre-work: ABS Modules 12 0 Bannockburn, IL or any other location we may designate; or via elearning
Pre-work: ABS Exercises 1.25* 0 Bannockburn, IL or any other location we may designate; or via elearning
Welcome/Discuss Expectations 0.5 0 Bannockburn, IL or any other location we may designate; or via elearning
BrightStar Care Model 3.5 0 Bannockburn, IL or any other location we may designate; or via elearning
ABS Reporting 0.75 0 Bannockburn, IL or any other location we may designate; or via elearning
Home Care Clinical 1.75 0 Bannockburn, IL or any other location we may designate; or via elearning
Intro to BrightStar Care Sales: Part II 2.5 0 Bannockburn, IL or any other location we may designate; or via elearning
Selling BrightStar Care & Managing 1.5 0 Bannockburn, IL or any other location we may designate; or via elearning
Sales Process: Living Room Visits /
HELP Method
Operations - ABS Session 1 1.75* 0 Bannockburn, IL or any other location we may designate; or via elearning
Relias Demo 0.5 0 Bannockburn, IL or any other location we may designate; or via elearning
National Accounts200 1.5 0 Bannockburn, IL or any other location we may designate; or via elearning
Central Intake 1 0 Bannockburn, IL or any other location we may designate; or via elearning
National Accounts Revenue Cycle 1 0 Bannockburn, IL or any other location we may designate; or via elearning
Management
Brand Standards & Compliance 0.5 0 Bannockburn, IL or any other location we may designate; or via elearning
Overview
Talent Management: Recruiting and Onboarding 2.5 0 Bannockburn, IL or any other location we may designate; or via elearning
Operations – Financial 200 1 0 Bannockburn, IL or any other location we may designate; or via elearning

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)

What This Means (2025 FDD)

According to Brightstar Care's 2025 Franchise Disclosure Document, the 'Central Intake' training is available via e-learning. Specifically, the training involves 1 hour of classroom training with no on-the-job training. The location for this training is listed as Bannockburn, IL, or any other location Brightstar Care may designate, and it can be accessed via e-learning.

This means that prospective Brightstar Care franchisees and their staff can complete the 'Central Intake' training remotely through an online platform, offering flexibility and convenience. This e-learning option reduces the need for travel to a physical training location, potentially saving on travel costs and time.

The availability of e-learning for 'Central Intake' training aligns with the modern trend of leveraging technology to deliver training content. Franchisees should confirm with Brightstar Care the specific format of the e-learning, the technical requirements, and the level of support provided during the training.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.