What is the maximum late fee that Brightstar Care can charge per month?

Question

Accepted Answer

| Column 1           | Column 2               | Column 3            | Column 4                   |
|--------------------|------------------------|---------------------|----------------------------|
| Column 1 | Column 2 | Column 3 | Column 4 |
| Column 1* | Amount | Due Date | Remarks** |
| Microsoft Teams | Beginning in the | Deducted monthly | This is optional. The per- |
| Enterprise and | month you execute | from your bank | user, per-month fee is |
| Office 365 E1 | the Microsoft Teams | account by | over and above the |
| Package option | Enterprise/One- | BrightStar | Monthly Athena |
| rackage option | drive/Web version | Technology via | Business System and |
|  | Office 365 E1 | EFT. | Email Service Fee noted |
|  | Package Opt-in Addendum, you will pay \$14.50 for Teams Enterprise with Office 365 E1 (subject to change upon written notice). | 121.1. | above. (See Note 4) (If we collect payment on a third party's behalf, we will do so on a pass- through cost basis.) tinough cost basis.) |
| Multi-factor | For each ABS user | Deducted monthly | We do not currently |
| Authentication | we establish and | from your bank | provide this license or |
| Security License | maintain for your | account by | charge the associated fee. |
| Sceamy Electise | Agency, you will pay | BrightStar | However, fee payments |
|  | up to \$5 per account | Technology via | will begin when this |
|  | per month for a Multi-factor Authentication Security License (subject to change upon written notice). | EFT. | license becomes available. |
| State Electronic | Up to \$1,000 one- | One-time fee paid | See Note 5. |
| Visit Verification | time set-up fee per | upon receipt of |  |
| ("EVV") | aggregator and up to \$.50 per record transmitted on your behalf. You must notify us no less than 90 days before your state implements EVV. | invoice. Per-record charges deducted monthly from your bank account by BrightStar Technology or other approved vendor via EFT. |  |
| State EVV Late | Up to an additional | Per occurrence;

Source: Item 6 — OTHER FEES (FDD pages 17–34)

What is the maximum late fee that Brightstar Care can charge per month?

Answer from 2025 FDD Document

What This Means (2025 FDD)

Column 1	Column 2	Column 3	Column 4
Column 1	Column 2	Column 3	Column 4
Column 1*	Amount	Due Date	Remarks**
Microsoft Teams	Beginning in the	Deducted monthly	This is optional. The per-
Enterprise and	month you execute	from your bank	user, per-month fee is
Office 365 E1	the Microsoft Teams	account by	over and above the
Package option	Enterprise/One-	BrightStar	Monthly Athena
rackage option	drive/Web version	Technology via	Business System and
	Office 365 E1	EFT.	Email Service Fee noted
	Package Opt-in Addendum, you will pay $14.50 for Teams Enterprise with Office 365 E1 (subject to change upon written notice).	121.1.	above. (See Note 4) (If we collect payment on a third party's behalf, we will do so on a pass- through cost basis.) tinough cost basis.)
Multi-factor	For each ABS user	Deducted monthly	We do not currently
Authentication	we establish and	from your bank	provide this license or
Security License	maintain for your	account by	charge the associated fee.
Sceamy Electise	Agency, you will pay	BrightStar	However, fee payments
	up to $5 per account	Technology via	will begin when this
	per month for a Multi-factor Authentication Security License (subject to change upon written notice).	EFT.	license becomes available.
State Electronic	Up to $1,000 one-	One-time fee paid	See Note 5.
Visit Verification	time set-up fee per	upon receipt of
("EVV")	aggregator and up to $.50 per record transmitted on your behalf. You must notify us no less than 90 days before your state implements EVV.	invoice. Per-record charges deducted monthly from your bank account by BrightStar Technology or other approved vendor via EFT.
State EVV Late	Up to an additional	Per occurrence;