What is the maximum amount Brightstar Care franchisees can be charged per person for the Annual Conference?

Question

Accepted Answer

| Column 1                                 | Column 2                                   | Column 3                 | Column 4                                          |
|------------------------------------------|--------------------------------------------|--------------------------|---------------------------------------------------|
| Column 1* | Amount | Due Date | Remarks** |
| State EVV Version | \$500 per EVV | Per occurrence; | See Note 5. We may |
| Upgrade Fee | version upgrade | paid upon receipt | increase this fee up to a |
| 1 2 1 8 - 11 1 | required by your state. You must submit the changes no less than 90 days before your state's effective date of the required change. | of invoice. Deducted from your bank account by BrightStar Technology or other approved vendor via EFT. | cap of \$1,000. |
| State EVV Version | Up to additional \$500 | Per occurrence; |  |
| Upgrade Late | per each EVV | paid upon receipt |  |
| Notice Fee | version upgrade submitted less than 90 days before your state's effective date of the required change. | of invoice. Deducted from your bank account by BrightStar Technology or other approved |  |
| Additional training | \$100 \$200 / day man | vendor via EFT. | We recome the right to |
| Additional training to be provided on an | \$100 - \$200 / day per attendee for group | Upon receipt of invoice. | We reserve the right to increase training fees on |
| as-needed basis. | training programs | mivoice. | an as-needed basis to |
| as-necued basis. | plus travel to Bannockburn, IL or regional training location. \$300 - \$400 / day per attendee for advanced training. On-site training available on a resource-available basis at a cost of \$500 - \$600 / day per trainer, plus room, board, and travel for each trainer. |  | reflect increased costs, but no higher than \$600/day per trainer. \$\\\\\\\\\\\\\\\\\\\ Corporate office and/or Regional training might be required for system- wide rollout or for locations whose metrics are below top quartile performance. |
| Annual conference | You are solely | Any other charges | Each franchisee must |
| and Branch | responsible for all | for any annual | send at least 1 Key |
| Leadership | travel, room, board, | conference are due | Position employee to the |
| Conference each | and salary expense. | upon invoice. | Branch Leadership |
| year, if any | We may charge a registration fee to cover speakers, meals, and activities mears, and activities |  | Conference.

Source: Item 6 — OTHER FEES (FDD pages 17–34)

What is the maximum amount Brightstar Care franchisees can be charged per person for the Annual Conference?

Answer from 2025 FDD Document

What This Means (2025 FDD)

Column 1	Column 2	Column 3	Column 4
Column 1*	Amount	Due Date	Remarks**
State EVV Version	$500 per EVV	Per occurrence;	See Note 5. We may
Upgrade Fee	version upgrade	paid upon receipt	increase this fee up to a
1 2 1 8 - 11 1	required by your state. You must submit the changes no less than 90 days before your state's effective date of the required change.	of invoice. Deducted from your bank account by BrightStar Technology or other approved vendor via EFT.	cap of $1,000.
State EVV Version	Up to additional $500	Per occurrence;
Upgrade Late	per each EVV	paid upon receipt
Notice Fee	version upgrade submitted less than 90 days before your state's effective date of the required change.	of invoice. Deducted from your bank account by BrightStar Technology or other approved
Additional training	$100 $200 / day man	vendor via EFT.	We recome the right to
Additional training to be provided on an	$100 - $200 / day per attendee for group	Upon receipt of invoice.	We reserve the right to increase training fees on
as-needed basis.	training programs	mivoice.	an as-needed basis to
as-necued basis.	plus travel to Bannockburn, IL or regional training location. $300 - $400 / day per attendee for advanced training. On-site training available on a resource-available basis at a cost of $500 - $600 / day per trainer, plus room, board, and travel for each trainer.		reflect increased costs, but no higher than $600/day per trainer. $\\\\\\\\\\\\\\\\\\\ Corporate office and/or Regional training might be required for system- wide rollout or for locations whose metrics are below top quartile performance.
Annual conference	You are solely	Any other charges	Each franchisee must
and Branch	responsible for all	for any annual	send at least 1 Key
Leadership	travel, room, board,	conference are due	Position employee to the
Conference each	and salary expense.	upon invoice.	Branch Leadership
year, if any	We may charge a registration fee to cover speakers, meals, and activities mears, and activities		Conference.