Can the Brightstar Care Marketing Boot Camp be completed via e-learning?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: Revving up Referrals | 1.5 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Marketing Boot Camp - Abbreviated (participant takes either the abbreviated version or the comprehensive as determined by their office ) | 1* | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Marketing Boot Camp - Comprehensive (participant takes either the abbreviated version or the comprehensive as determined by their office ) | 4* | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Kickoff Call | 0.50* | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Welcome to Boot Camp | 0.5 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| BSC: The People, The Purpose, The Difference | 2.25 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Consultative Selling | 3 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Marketing Q&A | 1 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Living Room Visits/HELP Method (ALL TRACKS) | 1.5 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| The Brand You Represent (ALL TRACKS) | 1 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Where Does Your Dollar Go (ALL TRACKS) | 1 | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Revving Up Referrals | 3.5* | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Presenting Differentiators in Your Sales Calls | 0.5* | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
| Diagnosis Based Selling | 1* | 0 | Bannockburn, IL or any other location we may designate; or via e- learning |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the Marketing Boot Camp, whether the abbreviated or comprehensive version, can be completed via e-learning. The FDD specifies that both versions of the Marketing Boot Camp, along with other training subjects, can be attended in Bannockburn, IL, or any other designated location, or through e-learning.
Specifically, the abbreviated Marketing Boot Camp involves 1 hour of classroom training, while the comprehensive version requires 4 hours. Both versions have zero hours of on-the-job training. This e-learning option provides flexibility for franchisees and their staff, potentially reducing travel costs and time away from their business operations.
Brightstar Care also offers additional training programs and refresher courses, though the location, duration, and frequency of these are not specified in the document. The availability of e-learning for the Marketing Boot Camp aligns with the trend of virtual training options, which many franchisors are adopting to enhance accessibility and reduce costs. Franchisees should confirm with Brightstar Care the specific format and requirements for the Marketing Boot Camp to ensure they meet all training obligations.