How many on-site evaluations will Brightstar Care conduct at its own cost during the site selection process?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Before you secure a site for the Agency, you must submit to us, in the form we specify, such information or materials we may reasonably require and a letter of intent or other evidence satisfactory to us confirming your favorable prospects for obtaining the proposed site. (For the avoidance of doubt, if an affiliate of yours intends to purchase and own the site from which you plan to operate the Agency, our approval rights described in this Paragraph 3 likewise apply to the site proposed for purchase by your affiliate. We must pre-approve that proposed site. You may not own the site from which you plan to operate the Agency. You must lease the site from a third party, whether or not affiliated with you.) Recognizing that time is of the essence, you must submit a proposed site to us, together with the information and materials required by this Paragraph 3, for our approval within one hundred fifty (150) days after execution of this Site Selection Addendum. We will have ten (10) days after receiving such information and materials from you to approve or disapprove the site as a location for the Agency. No proposed site will be deemed approved unless we have expressly approved it in writing.
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- We will grant you access to the Operations Manual, which outlines such site selection guidelines, consultation, an
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
The 2025 Brightstar Care Franchise Disclosure Document does not specify the number of on-site evaluations Brightstar Care will conduct at its own cost during the site selection process. The document does state that franchisees must submit information about their proposed site to Brightstar Care for approval within 150 days of signing the Site Selection Addendum. Brightstar Care then has 10 days to approve or disapprove the site in writing.
However, the FDD excerpts do not detail whether Brightstar Care conducts on-site evaluations as part of this approval process, nor who bears the cost of such evaluations. The FDD does mention that Brightstar Care will grant access to the Operations Manual, which outlines site selection guidelines and consultation.
A prospective Brightstar Care franchisee should clarify with the franchisor the number of on-site evaluations, if any, that Brightstar Care conducts, and who is responsible for covering the costs associated with these evaluations to fully understand the site selection process and potential expenses.