How many franchised Brightstar Care outlets were operating at the end of 2022?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
| Outlet Type | Year | Outlets at the Start of the Year | Outlets at the End of the Year | Net Change |
|---|---|---|---|---|
| Franchised | 2022 | 351 | 347 | -4 |
| 2023 | 347 | 347 | 0 | |
| 2024 | 347 | 373 | +26 | |
| Company- | 2022 | 3 | 20 | +17 |
| Owned | ||||
| 2023 | 20 | 31 | +11 | |
| 2024 | 31 | 35 | +4 | |
| Total Outlets | 2022 | 354 | 367 | +13 |
| 2023 | 367 | 378 | +11 | |
| 2024 | 378 | 408 | +30 |
Source: Item 20 — OUTLETS AND FRANCHISE INFORMATION (FDD pages 107–117)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, there were 347 franchised outlets operating at the end of 2022. This is a decrease of 4 units compared to the beginning of the year when there were 351 franchised outlets. This information is crucial for potential franchisees as it provides a snapshot of the franchise system's growth and stability over time.
The data also shows the net change in franchised outlets during 2022 was -4. This indicates that more franchises closed or were terminated than opened during that year. A prospective franchisee should investigate the reasons for this decrease to understand potential challenges or trends within the Brightstar Care system. Understanding why franchises closed (e.g., poor performance, lack of support, market saturation) can inform a franchisee's decision-making process.
In addition to franchised locations, Brightstar Care also operated company-owned outlets. In 2022, the number of company-owned outlets increased from 3 to 20. The total number of Brightstar Care outlets, including both franchised and company-owned, increased from 354 to 367 in 2022. Monitoring both franchised and company-owned performance can provide a more comprehensive view of the overall health and direction of the Brightstar Care brand.