How many company-owned Brightstar Care outlets were operating at the start of 2023?

According to Brightstar Care's 2025 Franchise Disclosure Document, at the start of 2023, there were 20 company-owned outlets. This information is derived from a table that tracks the status of company-owned outlets over the years 2022, 2023, and 2024. The table provides a clear view of the number of company-owned outlets at both the start and end of each year, as well as the net change in the number of outlets.

For a prospective franchisee, this data indicates the scale of Brightstar Care's corporate operations alongside its franchised locations. Seeing an increase in company-owned stores could suggest that Brightstar Care is actively investing in and testing its own business model, which may provide valuable insights and support for franchisees. It also demonstrates Brightstar Care's direct involvement in the market, which can be reassuring for franchisees.

However, it's important to consider the ratio of franchised to company-owned locations. In this case, Brightstar Care has significantly more franchised locations than company-owned ones. This is a common arrangement in franchising, where the focus is on expanding through independently owned and operated franchises, while the franchisor maintains a smaller number of company-owned stores for testing, training, or market presence. Franchisees should inquire about the strategic reasons behind the number and location of company-owned stores to better understand Brightstar Care's overall growth strategy and support system.