Can the location of the Brightstar Care Franchise Boot Camp Training: Sales/Salesperson training change?

According to Brightstar Care's 2025 Franchise Disclosure Document, the location for the Sales track of the Boot Camp training is subject to change. While the classroom-based sessions are typically held in Lake County, Illinois, the franchisor specifies that certain portions of the training, such as pre-work, kickoff calls, and various subject modules, can take place in Bannockburn, IL, or any other location Brightstar Care may designate, or via e-learning.

This flexibility in location means that prospective Brightstar Care franchisees and their sales staff may not always need to travel to the corporate headquarters or Lake County for all aspects of the Sales training. Some components can be completed remotely through online platforms. This could potentially reduce travel costs and time away from their business, especially for franchisees located far from Illinois.

However, franchisees should be aware that Brightstar Care retains the right to modify the training programs and locations at any time. Therefore, it is essential to confirm the specific location and format of each training session closer to the actual date. While some cost savings may be realized through virtual training, franchisees are still responsible for their employees' room, board, travel, and salary expenses associated with any required in-person training.