What is the location for the 'Dashboard and Reporting' training in the Brightstar Care ABS User Manual?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
ning: New Owner - Week 2
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: ABS Modules | 12 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Pre-work: ABS Exercises | 1.25* | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Welcome/Discuss Expectations | 0.5 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| BrightStar Care Model | 3.5 | 0 | Bannockburn, IL or any other location we may designate; |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the ABS Reporting training location is Bannockburn, IL, or any other location Brightstar Care may designate, or via e-learning. This applies to both the 'ABS Reporting' listed in one table with 0.75 hours of classroom training and another table with 0.5 hours of classroom training.
For a prospective franchisee, this means that the training could take place in person at the specified location, at a different location selected by Brightstar Care, or online. The flexibility of location and the option for e-learning can reduce travel costs and time away from other responsibilities during the initial stages of setting up the franchise.
It is important to note that Brightstar Care retains the right to change the location of the training. A prospective franchisee should confirm the exact location and format of the training prior to attending, as well as any associated costs for travel, lodging, and meals if the training is not conducted online.