What is included in the "Teams Package" that a Brightstar Care franchisee can request?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. You have requested that we provide you with Microsoft Teams Enterprise and the Microsoft's Office 365 E1 suite, which includes web and mobile versions of Microsoft Office applications, email (50GB mailbox), and One Drive (1TB of storage) (collectively, the "Teams Package").
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- By execution of this Addendum, you acknowledge and agree beginning the month you are provided the Teams Package you will be charged $14.50 per user per month based on active Teams Package users during the prior month. The $14.50 per user per month is not prorated.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the "Teams Package" includes Microsoft Teams Enterprise and Microsoft's Office 365 E1 suite. This suite provides franchisees with web and mobile versions of Microsoft Office applications, a 50GB mailbox for email, and 1TB of storage on OneDrive.
Brightstar Care franchisees must request this package from the franchisor. By opting into this package, the franchisee acknowledges and agrees to pay $14.50 per user per month, based on the number of active users of the Teams Package during the previous month. This charge is not prorated, meaning franchisees will be billed the full amount per user regardless of when during the month the user was active.
This addendum amends the original franchise agreement to incorporate the terms and conditions related to the Teams Package. If there are any inconsistencies between the addendum and the franchise agreement, the terms of the addendum will take precedence. This ensures that the specific details regarding the Teams Package, including its cost and usage terms, are clearly defined and govern the relationship between Brightstar Care and the franchisee with respect to this particular service.