If Brightstar Care does not deliver the Disclosure Document on time, what federal agency should be notified?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
If BrightStar Franchising, LLC does not deliver this Disclosure Document on time or if it contains a false or misleading statement, or a material omission, a violation of federal law and state law may have occurred and should be reported to the Federal Trade Commission, Washington, D.C. 20580 and the state agency listed on Exhibit A.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, if the document is not delivered on time, or if it contains false, misleading, or omits material information, a violation of federal law and state law may have occurred. In such cases, the franchisee should report this to the Federal Trade Commission (FTC) in Washington, D.C. 20580, as well as to the state agency listed on Exhibit A of the FDD.
This requirement ensures that Brightstar Care provides potential franchisees with the necessary information within the legally mandated timeframe, allowing them adequate time to review the opportunity. The 14-day period (or 10 business days in Michigan) is designed to protect franchisees from high-pressure sales tactics and to enable informed decision-making.
By mandating that violations be reported to the FTC, the FDD emphasizes the importance of regulatory compliance and transparency in the franchising process. Prospective franchisees should carefully note these stipulations and be prepared to take appropriate action if they encounter any discrepancies or delays in receiving the Disclosure Document from Brightstar Care.