If a Brightstar Care agency is acquired through a transfer, how is the Minimum Start Date determined?

According to Brightstar Care's 2025 Franchise Disclosure Document, if a franchisee acquires an existing Brightstar Care agency through a transfer, the Minimum Start Date (MSD) is defined as the effective date of the transfer. This date is significant because it marks the beginning of the period used to evaluate the franchisee's performance against the Monthly Performance Standards.

The Monthly Performance Standards applicable to the new franchisee will be detailed in a Standard Resale Addendum to the Franchise Agreement, which is included as Exhibit O. These standards are not fixed; instead, they are influenced by the previous franchisee's performance before the transfer. This means that a prospective franchisee's performance expectations are tied to the historical performance of the agency they are acquiring.

For a prospective Brightstar Care franchisee, this means that the financial performance of the franchise they are buying into will directly impact their initial performance targets. If the agency was previously successful, the new franchisee will be expected to meet higher standards from the outset. Conversely, if the agency struggled, the initial performance standards may be set lower, giving the new franchisee more time to improve the business. It is important to carefully review the Standard Resale Addendum to fully understand the performance expectations associated with the transfer.