For Brightstar Care franchisees, what is the total duration of the 'Kickoff Call' training session?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
| Column 1 | Column 2 | Column 3 | Column 4 | |
|---|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location | |
| Pre-work: HIPAA, OSHA, ABS Knowledge Check) | 2* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| Kickoff Call | 0.5* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| Welcome to Boot Camp | 0.5 | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| BSC: The People, The Purpose, The Difference (ALL TRACKS) | 2.25 | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| ABS Session 1 | 3.25* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| ABS Reporting | 0.5* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| Leadership at BrightStar Care | 1 | 0 | Bannockburn, IL or any other location we may designate; or via e-learning |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the 'Kickoff Call' training session is 0.5 hours. This is part of the initial training that new franchisees undergo. The training can take place at Brightstar Care's headquarters in Bannockburn, IL, at another designated location, or via e-learning.
This initial training covers various essential topics to prepare franchisees for operating their Brightstar Care agency. These topics include HIPAA and OSHA compliance, understanding Brightstar Care's business systems (ABS), and an introduction to the company's people, purpose, and values.
Understanding the duration and content of these training sessions is crucial for prospective franchisees. It allows them to plan their time and resources effectively during the initial setup phase of their franchise. The availability of e-learning options also provides flexibility for franchisees who may not be able to attend in-person training.