What is the Brightstar Care franchisee's obligation regarding signs and equipment?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- 14.1.9 Immediately cease using the Licensed Marks and any other marks and indicia of operation associated with the BrightStar Care Agency Program, including stationary and other printed matter, and remove from the Premises all trade dress, physical characteristics, color combinations, and other indications of operation under the BrightStar Care Agency Program. Without limiting the generality of the foregoing, you agree that in the event of termination or expiration of this Agreement, you will remove all signage bearing the Licensed Marks and, upon our request, deliver the fascia for such signs to us. We or our designated agent may enter upon the Premises at any time to make such changes at your sole risk and expense and without liability to you for trespass or compensation.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, upon termination or expiration of the Franchise Agreement, the franchisee has specific obligations regarding signs and equipment. The franchisee must immediately cease using the Licensed Marks and any other marks associated with the BrightStar Care Agency Program, including on stationery and printed materials.
Specifically, the franchisee is required to remove all trade dress, physical characteristics, color combinations, and other indications of operation under the BrightStar Care Agency Program from the premises. This includes removing all signage bearing the Licensed Marks. Furthermore, upon Brightstar Care's request, the franchisee must deliver the fascia for such signs to Brightstar Care.
Brightstar Care, or its designated agent, has the right to enter the premises at any time to make these changes. This is done at the franchisee's sole risk and expense, and without any liability to Brightstar Care for trespass or compensation. This ensures that after termination or expiration, there is no remaining indication that the location is still a Brightstar Care franchise, protecting the brand's image and preventing potential confusion.