When will Brightstar Care franchisees begin paying for the Multi-factor Authentication Security License?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
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| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Column 1 | Column 2 | Column 3 | Column 4 |
| Column 1* | Amount | Due Date | Remarks** |
| Microsoft Teams | Beginning in the | Deducted monthly | This is optional. The per- |
| Enterprise and | month you execute | from your bank | user, per-month fee is |
| Office 365 E1 | the Microsoft Teams | account by | over and above the |
| Package option | Enterprise/One- | BrightStar | Monthly Athena |
| rackage option | drive/Web version | Technology via | Business System and |
| Office 365 E1 | EFT. | Email Service Fee noted | |
| Package Opt-in Addendum, you will pay $14.50 for Teams Enterprise with Office 365 E1 (subject to change upon written notice). | 121.1. | above. |
Source: Item 6 — OTHER FEES (FDD pages 17–34)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, franchisees are not currently required to pay for the Multi-factor Authentication Security License. While Brightstar Care does not currently provide this license or charge a fee, the FDD indicates that payments will begin when the license becomes available.
For each ABS (Athena Business System) user that Brightstar Care establishes and maintains for the franchisee's agency, the franchisee will pay up to $5 per account per month for the Multi-factor Authentication Security License. This fee is subject to change with written notice. The payments will be deducted monthly from the franchisee's bank account by BrightStar Technology via EFT (Electronic Funds Transfer).
As the Multi-factor Authentication Security License is not currently required, prospective franchisees should confirm with Brightstar Care when this license will become available and what triggers the start of these payments. Understanding the timing and costs associated with this license will help franchisees budget and plan for future expenses.