What must a Brightstar Care franchisee immediately stop using upon termination or expiration of the agreement?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- 14.1.5 Immediately cease using all telephone numbers and listings used in operating the Franchised Business and direct the telephone company to transfer all such numbers
- 14.1.9 Immediately cease using the Licensed Marks and any other marks and indicia of operation associated with the BrightStar Care Agency Program, including stationary and other printed matter, and remove from the Premises all trade dress, physical characteristics, color combinations, and other indications of operation under the BrightStar Care Agency Program. Without limiting the generality of the foregoing, you agree that in the event of termination or expiration of this Agreement, you will remove all signage bearing the Licensed Marks and, upon our request, deliver the fascia for such signs to us.
- 14.1.8 Immediately cease using in any manner whatsoever any methods, procedures, technology, or other component of the BrightStar Care Agency Program in which we have any right, title, or interest.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, upon termination or expiration of the franchise agreement, a franchisee must immediately cease using several items associated with the BrightStar Care Agency Program. This includes the Licensed Marks and any other marks and indicia of operation, such as stationary and other printed materials.
Furthermore, the franchisee is required to remove all trade dress, physical characteristics, and color combinations that indicate operation under the BrightStar Care Agency Program from the premises. This extends to removing all signage bearing the Licensed Marks, and upon request from BrightStar Care, the franchisee must deliver the fascia for such signs to them.
In addition to physical items, the franchisee must also immediately stop using all telephone numbers and listings used in operating the Franchised Business. They are required to direct the telephone company to transfer all such numbers to BrightStar Care or their designee. The franchisee must also cease using any methods, procedures, technology, or other components of the BrightStar Care Agency Program in which BrightStar Care has any right, title, or interest.