When must a BrightStar Care franchisee apply for Joint Commission Accreditation?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
You need not have experience in the healthcare industry before acquiring your Agency franchise. You initially must obtain whatever licensure is required to perform Companion and Personal inhome care services in your state. Once you achieve $15,000/week in weekly revenue (although we make no representation how long this will take or whether it will occur as this relates to a unique combination of territory, competition, salesperson performance, national accounts opportunities, and operational execution by you) or have been open for one year (whichever occurs first), you must apply for Joint Commission Accreditation and, within 6 months following application for Accreditation, obtain Accreditation as well as licensure that enables you to perform the full BrightStar Care business model. If attaining skilled licensure in your state is delayed due to unpreventable administrative licensing issues at the state licensing authority, then an additional period of time not to exceed 6 months post-skilled license issuance will be allowed to obtain Joint Commission Accreditation. You must maintain your licenses and Joint Commission Accreditation in good standing while adhering to all rules, standards and regulations of your licenses and accreditation throughout the Franchise Agreement's term, including paying all licensure and accreditation dues and fees on time. The majority of our current franchisees have no prior healthcare industry experience. You should investigate the availability in your state of all required licenses before acquiring our franchise.
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 9–14)
What This Means (2025 FDD)
According to BrightStar Care's 2025 Franchise Disclosure Document, a new franchisee must apply for Joint Commission Accreditation once they reach $15,000 per week in revenue or after one year of operation, whichever comes first. After applying, the franchisee has six months to obtain the accreditation and the necessary licensure to perform the full BrightStar Care business model.
However, there is an exception: if delays in obtaining skilled licensure are due to administrative issues at the state licensing authority, BrightStar Care allows an additional six months after the skilled license is issued to obtain Joint Commission Accreditation. The franchisee must maintain both licenses and Joint Commission Accreditation throughout the term of the Franchise Agreement, including timely payment of all dues and fees.
This requirement ensures that BrightStar Care franchisees meet certain quality and service standards, as the brand emphasizes. Prospective franchisees should investigate the licensing requirements in their state before acquiring the franchise to understand the specific steps and potential challenges involved in obtaining the necessary licenses and accreditation.