When a Brightstar Care franchise is being transferred, who is responsible for providing the prospective transferee with the current disclosure document?

According to Brightstar Care's 2025 Franchise Disclosure Document, if a franchisee decides to transfer their franchise to a new owner, the franchisee is responsible for requesting that Brightstar Care provide the prospective transferee with the most current version of the Franchise Disclosure Document (FDD). This ensures that the potential new franchisee has access to all the necessary information about the Brightstar Care franchise system before completing the transfer.

This requirement is a standard practice in franchising, designed to protect both the franchisor and the transferee. By ensuring the transferee receives the current FDD, Brightstar Care aims to make certain that the new franchisee is fully informed about the obligations, risks, and opportunities associated with owning a Brightstar Care franchise. This also helps to maintain transparency and avoid potential disputes arising from a lack of information.

The responsibility falls on the current franchisee to initiate this process, highlighting the importance of their role in ensuring a smooth and compliant transfer. The prospective franchisee should confirm that they have received the FDD and have ample time to review it before proceeding with the transfer. This step is crucial for making an informed decision and understanding the terms and conditions of the Brightstar Care franchise agreement.