What fee will Brightstar Care franchisees pay if they are renewing their franchise?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
rent requirements.
If you are renewing your franchise and execute the Standard Renewal Addendum, you will pay our then current General Marketing Fee noted above.
NOTE 3: Monthly Athena Business System and Email Service Fee. Beginning on the Opening Date (unless you acquired your Agency under resale, in which case you will pay the Monthly Athena Business System and Email Service Fee (the "Monthly ABS & Email Service Fee") beginning on the transfer's effective date), the Monthly ABS and Email Service Fee will be due and payable to BrightStar Technology via EFT. The Monthly ABS and Email Service Fee excludes any third-party approved solutions (i.e., Microsoft Teams Enterprise / One-drive / Web Version Office 365 E1 Package, Hireology, CRM, payroll, EVV, HR/workforce or WorkBright), which may incur a separate fee. The Monthly ABS and Email Service Fee will be due each month on the 15th day of the month. Your Monthly ABS and Email Service Fee will be the greater of $250 per month or .83% of the prior month's Net Billings during the Franchise Agreement's Initial Term.
If you are renewing your franchise and execute the Standard Renewal Addendum, you will pay our then current Monthly ABS & Email Service Fee noted above.
Source: Item 6 — OTHER FEES (FDD pages 17–34)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, franchisees who renew their franchise and execute the Standard Renewal Addendum will be required to pay the then-current General Marketing Fee and the then-current Monthly ABS & Email Service Fee. The General Marketing Fee and the Monthly ABS & Email Service Fee are subject to change at the time of renewal.
The Monthly ABS & Email Service Fee is the greater of $250 per month or .83% of the prior month's Net Billings during the Franchise Agreement's Initial Term. This fee excludes any third-party approved solutions such as Microsoft Teams Enterprise / One-drive / Web Version Office 365 E1 Package, Hireology, CRM, payroll, EVV, HR/workforce or WorkBright, which may incur a separate fee.
It is important for prospective franchisees to understand that these fees can change over time, and the renewal fees will be based on the fee structure in place at the time of renewal, not when the original franchise agreement was signed. Franchisees should carefully review the then-current fee schedule before deciding to renew their franchise agreement.