Does the Brightstar Care FDD allow a franchisee to disclaim reliance on any statement by signing a questionnaire or acknowledgement in connection with commencing the franchise relationship?

According to Brightstar Care's 2025 Franchise Disclosure Document, a franchisee cannot disclaim reliance on any statement by signing a questionnaire or acknowledgement when starting the franchise relationship. This means that any claims made by Brightstar Care during the franchise sales process can be relied upon by the franchisee, and the franchisee cannot waive their right to hold Brightstar Care accountable for those statements.

This provision protects prospective Brightstar Care franchisees from being misled during the sales process. It ensures that franchisees can pursue legal remedies if they believe they were induced into signing the franchise agreement based on false or misleading statements. This is particularly important in franchising, where franchisees often rely on the franchisor's expertise and representations about the potential success of the business.

This clause also reinforces the importance of the Franchise Disclosure Document itself. The FDD is designed to provide potential franchisees with all the material information they need to make an informed decision. By preventing disclaimers of reliance, Brightstar Care is legally bound to the information provided and cannot later argue that the franchisee should not have relied on those statements. This promotes transparency and fairness in the franchising process.