What expenses is the franchisee responsible for relating to Brightstar Care training programs?

You are responsible for all personnel and travel expenses relating to such training programs.

• 3.2.4 While not currently in place, we may develop a mandatory advanced training program and require your key personnel (as we designate) to attend the advanced training, which will be held at our headquarters or another location we designate. We may charge a fee for this mandatory advanced training, and you must pay all travel expenses (transportation, hotel, meals, etc.) and related salary expenses. Except as stated below, we will not require more than two persons to each attend more than four days of additional mandatory advanced training during any running twelve-month period. All replacement branch manager/operations managers, DONs, and salespersons must complete our applicable training requirements within 90 days of hire. If we train any replacement managers, salesperson or DON, you must pay our then-current training fee and all travel expenses (transportation, hotel, meals, etc.) and related salary expenses for any replacement manager to attend training.
• 3.2.8 Additional optional on-site training is available on an as-needed basis for an additional fee of $500- $600 per day per trainer plus travel and room and board expenses for each trainer.
• 3.2.9 Additional training programs for regional training or group training programs for an additional fee of $100 - $200 per day per attendee, plus travel and room and board expenses for each attendee for basic training and $300 - $400 per day per attendee, plus travel and room and board for each attendee for advanced training.

6.16 Attendance at Annual Meetings

You (or, if you are an Entity, one of your owners) must attend all annual franchise meetings we hold to address subjects relevant to the BrightStar Care Agency Program, including recruiting and retention, service line matters, client relations, personnel administration, advertising programs, and billing control systems. We may use the annual meeting to offer continuing or advanced-level training instruction. If an annual meeting is held, we will determine its length and place and the persons who must attend. We reserve the right to charge a registration fee, and you must pay all travel expenses (transportation, hotel, meals, etc.) and related salary expenses. You must pay—for all of your required attendees—all registration fees charged for the annual meeting and all fees for the scheduled hotel accommodations, whether or not the required attendees actually attend. You will be required to attend no more than three (3) business days of each annual meeting. In addition to paying the registration fee, if you fail to attend the annual conference in person or attend online events for any reason, you must attend a two-day session at our corporate headquarters or other locations that we designate, at your sole expense and on the dates we determine, to review videos of key content that was presented. We reserve the right to hold annual franchise meetings via a virtual experience. Should we hold the annual franchise meeting via a virtual experience, you will be required to attend and must pay the registration fee regardless of your participation in the virtual annual meeting. All attendees at annual franchise meetings must remain at and participate in those meetings for their full duration.

Source: Item 22 — CONTRACTS (FDD pages 117–118)