When evaluating a Brightstar Care franchise, is it acceptable for any employee or other person speaking on behalf of BrightStar Franchising, LLC to make any statement or promise regarding the costs involved in operating a franchise that is contrary to, or different from, the information contained in the Disclosure Document?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
EXHIBIT G
ACKNOWLEDGMENT ADDENDUM TO BRIGHTSTAR FRANCHISING, LLC AGENCY FRANCHISE AGREEMENT
THIS DOCUMENT SHALL NOT BE SIGNED BY YOU, AND WILL NOT APPLY, IF THE OFFER OR SALE OF THE FRANCHISE IS SUBJECT TO THE STATE FRANCHISE REGISTRATION/DISCLOSURE LAWS IN THE STATES OF CALIFORNIA, HAWAII, ILLINOIS, INDIANA, MARYLAND, MICHIGAN, MINNESOTA, NEW YORK, NORTH DAKOTA, RHODE ISLAND, SOUTH DAKOTA, VIRGINIA, WASHINGTON, OR WISCONSIN.
As you know, you and we are entering into a Franchise Agreement for the operation of a BrightStar Care Agency Franchise. The purpose of this Acknowledgment Addendum is to determine whether any statements or promises were made to you that we have not authorized or that may be untrue, inaccurate or misleading, and to be certain that you understand the limitations on claims that may be made by you by reason of the offer and sale of the franchise and operation of your business. Please review each of the following questions carefully and provide honest responses to each question.
Acknowledgments and Representations.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to the 2025 Brightstar Care Franchise Disclosure Document, Exhibit G is an Acknowledgment Addendum to the BrightStar Franchising, LLC Agency Franchise Agreement. This addendum is used to determine if any unauthorized, untrue, inaccurate, or misleading statements or promises were made to the franchisee. The document is intended to ensure the franchisee understands the limitations on claims related to the franchise's offer, sale, and operation.
The addendum includes a series of questions that the prospective franchisee must review and answer honestly. These questions aim to uncover any discrepancies between what was promised during the sales process and what is outlined in the Franchise Agreement. By signing the addendum, the franchisee represents that they have carefully considered each question and provided truthful responses.
However, the Acknowledgment Addendum in Exhibit G does not apply to franchisees in California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington, or Wisconsin, if the offer or sale of the franchise is subject to state franchise registration/disclosure laws. For franchisees in those states, Brightstar Care states that no statement, questionnaire, or acknowledgement signed by the franchisee can waive claims under state franchise law, including fraud in the inducement, or disclaim reliance on any statement made by Brightstar Care or anyone acting on its behalf. This provision takes precedence over any conflicting terms in other documents related to the franchise agreement.