What is the duration of the 'Relias Demo' session during the Brightstar Care New Owner Week 2 training?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
ning: New Owner - Week 2
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: ABS Modules | 12 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Pre-work: ABS Exercises | 1. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the 'Relias Demo' session within the New Owner Week 2 training has a classroom training duration of 0.5 hours. This session is part of the broader New Owner track, which includes both online modules and instructor-led classroom sessions. The training takes place in Bannockburn, IL, or any other designated location, and may also be accessible via e-learning.
This specific session is designed to familiarize new Brightstar Care franchise owners with the Relias platform, likely a key software or system used in their agency's operations. The brief duration suggests it's an introductory overview rather than an in-depth training. Franchisees should anticipate a high-level demonstration of the system's features and functionalities during this time.
For prospective franchisees, understanding the role and importance of Relias within the Brightstar Care business model is crucial. They should consider asking for more details about the platform's capabilities, its integration with other systems, and the ongoing support and training available beyond this initial demo. This will help them assess the learning curve and the resources needed to effectively utilize the platform in their day-to-day operations.