For Brightstar Care, what is the duration of the post-opening coaching included in the BrightStart program?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
BrightStart includes a pre-determined education plan, including pre-opening checklists (typically around 3 months) and post-opening coaching for the first 24 months of BrightStar Ownership.
This process and support model can be understood as a 27-month plan to learn the foundations of the model and ensure that the model is being executed in your local market.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the BrightStart program includes post-opening coaching for the first 24 months of BrightStar Ownership. The BrightStart program is designed to assist new owners in opening their new business and focuses on the core competencies of the BrightStar business.
This coaching is part of a larger 27-month plan that aims to teach new franchisees the foundations of the Brightstar Care model and ensure it is properly executed in their local market. This suggests that Brightstar Care places a significant emphasis on supporting new franchisees during their initial years of operation.
For prospective franchisees, this extended coaching period offers a safety net and a structured learning environment. It allows them to gain practical experience with the Brightstar Care business model while receiving guidance and support from the franchisor. This can be particularly beneficial for individuals who are new to the home healthcare industry or to franchise ownership in general.