What is the duration of the limited warranty for the software provided to Brightstar Care franchisees?

According to Brightstar Care's 2025 Franchise Disclosure Document, the duration of any implied warranties, guarantees, or conditions on software is limited to the term of the limited warranty, to the extent permitted by law. However, the document also notes that some jurisdictions do not allow limitations on how long an implied warranty, guarantee, or condition lasts, so this limitation may not apply in all cases.

This means that a Brightstar Care franchisee's protection under implied warranties for the software is only as long as the stated limited warranty, unless local laws provide for a longer period. It is important to note that the specific duration of the limited warranty itself is not specified in this section.

Prospective Brightstar Care franchisees should investigate the warranty laws in their specific jurisdiction to understand their rights fully. They should also ask Brightstar Care for the specific terms and duration of the limited warranty that applies to the software provided under the franchise agreement. This will help them understand the extent of their protection against software defects or malfunctions.