What is the duration of the 'Kickoff Call' classroom training for Brightstar Care franchisees?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
| Column 1 | Column 2 | Column 3 | Column 4 | |
|---|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location | |
| Pre-work: HIPAA, OSHA, ABS Knowledge Check) | 2* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| Kickoff Call | 0.5* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| Welcome to Boot Camp | 0.5 | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| BSC: The People, The Purpose, The Difference (ALL TRACKS) | 2.25 | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| ABS Session 1 | 3.25* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| ABS Reporting | 0.5* | 0 | Bannockburn, IL or any other location we may designate; or via e-learning | |
| Leadership at BrightStar Care | 1 | 0 | Bannockburn, IL or any other location we may designate; or via e-learning |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the 'Kickoff Call' classroom training session is scheduled for 0.5 hours. This training can take place at Brightstar Care's headquarters in Bannockburn, IL, or any other location the company designates. Alternatively, the training may be conducted via e-learning.
This initial call likely serves as an introductory session to set the stage for the more in-depth training that follows. The brief duration suggests it's focused on introductions, outlining expectations, and providing a high-level overview of the training program.
For a prospective franchisee, this means allocating a half-hour for this introductory call as part of their overall training schedule. It's important to confirm the exact format and content of the 'Kickoff Call' with Brightstar Care to ensure proper preparation and to maximize the value of this initial interaction.