What is the duration of the 'Empathy Exercise' classroom training provided by Brightstar Care?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: ABS Modules | 12 | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
| Pre-work: ABS Exercises | 1.25* | 0 | Bannockburn, IL or any other location we may designate; or via elearning |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the training schedule includes 'Pre-work: ABS Exercises' which involves 1.25 hours of classroom training. This training can take place in Bannockburn, IL, or any other location Brightstar Care designates, or it may be completed via e-learning.
This pre-work is part of the broader training program that Brightstar Care provides to new franchisees and their staff. The fact that this particular exercise is pre-work suggests it is foundational and needs to be completed before more advanced training.
For prospective franchisees, understanding the structure and content of these training modules is crucial. The flexibility in location (Bannockburn, IL, designated location, or e-learning) offers convenience, but it's important to confirm the availability and format of each module. It would be prudent to inquire whether the 'ABS Exercises' are always available online or if there are specific schedules for in-person sessions.