Can the Brightstar Care 'Diagnosis Based Selling' training be completed via e-learning?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
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| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: Revving up Referrals | 1.5 | 0 | Bannockburn, IL or any other location we may designate; |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the 'Diagnosis Based Selling' training can be completed via e-learning. The training entails 1 hour of classroom training. The location for this training is listed as Bannockburn, IL, or any other location Brightstar Care may designate, or via e-learning.
This means that prospective Brightstar Care franchisees or their key personnel have the option to complete this specific training module remotely through Brightstar Care's online training system, offering flexibility and potentially reducing travel costs. This is in line with the brand's approach to incorporate e-learning into its training programs.
Brightstar Care also reserves the right to reduce the number of days at their headquarters through the use of e-learning. This suggests a broader strategy to leverage technology for training purposes, potentially impacting the overall structure and delivery of the training program for new franchisees and their staff.