How does Brightstar Care define 'Quartile' for the purposes of the financial performance representation?

According to Brightstar Care's 2025 Franchise Disclosure Document, the term 'Quartile' is used to categorize the relative performance of Brightstar Agencies. Specifically, the FDD states that the agencies are divided into four groups based on performance. Quartile 1 represents the top 25% of performing agencies, indicating the highest revenue or other performance metrics. Quartile 2 includes the next highest 25% of agencies, followed by Quartile 3, which contains the subsequent 25%. Finally, Quartile 4 consists of the bottom 25% of performing agencies.

This quartile breakdown is a common method used in franchise financial performance representations to provide prospective franchisees with a sense of the range of potential outcomes. By understanding which quartile an agency falls into, potential franchisees can gauge their potential earnings relative to other franchisees in the Brightstar Care system. This information helps in setting realistic expectations and assessing the potential risks and rewards of investing in a Brightstar Care franchise.

It is important for potential franchisees to carefully review the criteria used to determine the quartiles, as this can vary among franchise systems. Understanding how Brightstar Care defines and calculates these quartiles is crucial for interpreting the financial performance data accurately. Prospective franchisees should also consider factors such as location, market conditions, and their own management capabilities, which can influence their agency's performance and placement within the quartile rankings. This information is helpful in making an informed decision about investing in a Brightstar Care franchise.