As of December 31, 2024, what was the median margin of National Accounts for Brightstar Care franchisees?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
Beginning in August 2007, we made a concentrated effort to seek out and establish contracts that were national in scope to increase the Revenues of our franchisees ("National Account Contracts"). The following table illustrates the total National Accounts Revenues contributed to the system by the National Accounts program for all Brightstar agencies for the 2024 fiscal year. The table also illustrates the average and median dollar amount of National Account Contract Revenue received by the first Brightstar agencies, or former first agencies resold as secondary agencies in 2022, 2023, and 2024, open at least 12 months as of December 31, 2024, as well as the margins for first franchise agencies, or former first agencies resold as second agencies in 2024, open at least 12 months as of December 31, 2024.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 92–107)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the company tracks financial performance related to National Accounts. These are contracts Brightstar Care seeks out at a national level to increase franchisee revenue. The FDD includes a table illustrating total National Accounts revenues contributed to the system by the National Accounts program for all Brightstar Care agencies for the 2024 fiscal year. The table also illustrates the average and median dollar amount of National Account Contract Revenue received by the first Brightstar agencies, or former first agencies resold as secondary agencies in 2022, 2023, and 2024, open at least 12 months as of December 31, 2024, as well as the margins for first franchise agencies, or former first agencies resold as second agencies in 2024, open at least 12 months as of December 31, 2024.
However, the excerpt does not include the actual table with the median margin of National Accounts for Brightstar Care franchisees as of December 31, 2024. The document mentions that such a table exists and describes what it contains, but the table itself is not present in this section of the FDD.
A prospective franchisee should carefully review Item 19 within the Brightstar Care FDD to find the table and data regarding National Accounts margins. If the table is missing or unclear, they should ask Brightstar Care for clarification on the median margin of National Accounts and how this might impact their potential profitability.